NovaCore Solutions, a mid-sized digital transformation consultancy based in the USA, partnered with VisionTact to create an AI-powered platform for customer engagement and workflow optimization. The client faced major challenges with fragmented workflows, inconsistent communication channels, and limited visibility into operational data, which impacted their ability to scale effectively.
Our mission was to design and deploy an intelligent AI platform that not only streamlined internal operations but also enhanced customer experiences through automation, predictive insights, and conversational AI. The solution was envisioned as a comprehensive AI ecosystem, capable of integrating with NovaCore’s existing systems while providing advanced tools for:
Predictive analytics to forecast customer behavior, market shifts, and operational risks.
AI-powered workflow automation to reduce manual tasks and eliminate inefficiencies.
Natural Language Processing (NLP) to enable smarter conversations, chatbots, and automated document handling.
Real-time decision dashboards for executives to make faster, data-driven choices.
Scalable AI architecture to adapt to future growth, new tools, and larger data volumes.
By leveraging machine learning, automation, and conversational AI, VisionTact delivered a next-generation engagement platform that transformed how NovaCore managed clients, handled processes, and planned for growth. This project was more than an implementation—it was a strategic digital transformation initiative, enabling the client to stay competitive in a fast-changing business landscape.
Our AI-powered platform was designed with seamless system integration at its core, ensuring smooth compatibility with NovaCore’s existing tools, applications, and infrastructure.
Whether the client was operating on legacy software, hybrid environments, or modern cloud-based platforms, the system was built to integrate effortlessly without disrupting ongoing operations. This plug-and-play adaptability allowed NovaCore to maximize the value of their current investments while adding AI-driven intelligence, automation, and predictive insights across every workflow.
To future-proof operations, VisionTact implemented a scalable AI architecture capable of evolving alongside NovaCore’s growth strategy. The system was designed to accommodate larger data volumes, increased user demands, and additional AI features without requiring costly overhauls.
NovaCore had access to all project milestones and KPIs via a client portal.
Defined AI use cases that aligned with their long-term digital strategy.
optimized system for enterprise-wide use with future readiness in mind.
Designed with flexibility in mind, our system adapts effortlessly as your business evolves. Whether you’re expanding operations, increasing data loads,
Our solution is built to integrate effortlessly with your existing tools, applications, and infrastructure.
Our solution is built to integrate effortlessly with your existing tools, applications, and infrastructure.
We align advanced AI technology with practical business needs, ensuring measurable results.
Our offerings include predictive analytics, NLP, workflow automation, and AI dashboard development.
It starts with a Discovery Workshop where we map workflows and propose tailored AI solutions.
NovaCore’s solution took 11 months, but timelines vary by complexity and scope.
Costs are customized based on client requirements, dataset size, and desired AI features.
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