- Client: National Government Agency overseeing social welfare programs
- Challenge: Streamlining beneficiary registration, eligibility verification, and benefit disbursement processes while maintaining the integrity and security of sensitive information.
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Solution:
Vision Tact LLC implemented a state-of-the-art Social Welfare Management Information System (MIS) with key features:
- Secure Web Portal: Developed to ensure encrypted data transmission and protect beneficiary information.
- Social Security Integration: Seamless integration with social security systems for accurate beneficiary identification.
- Biometric Verification Systems: Added security layer to prevent identity-related fraud in the authentication process.
- Online Application Submission: Facilitated a user-friendly online application process to reduce paperwork.
- Case Management Tools: Comprehensive tools to track beneficiary progress through social welfare programs.
- Automated Benefit Payments: Automated process to minimize delays and reduce administrative burden.
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Impact:
The implementation of the Social Welfare MIS resulted in:
- 75% Reduction in Fraud and Errors: Substantial improvement in data accuracy and integrity.
- 50% Improvement in Service Delivery Speed: Expedited provision of crucial benefits to those in need.
Additional benefits include heightened program transparency, increased accountability, and an improved beneficiary experience:
- Heightened Program Transparency: Real-time visibility into beneficiary data and program activities fostering public trust.
- Increased Accountability: Reduction in fraud and errors, coupled with improved service delivery speed, supporting evidence-based decision-making.
- Improved Beneficiary Experience: User-friendly online processes and automated payments ensuring timely access to essential benefits.
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- May 9, 2023
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