Solutions

Products we built, running in the field.

Every one of these started as a client engagement and stayed in production long enough to become a product.

The product family

VoiceTact

Inbound and outbound voice handling with live handoff to your team.

OpsStak

One view across the systems that run the business day to day.

Omni

A single surface across the channels your customers already use.

Nexora

Process orchestration across departments and legacy systems.

The agent answers inside the rules you set and refuses what it should refuse — every refusal is logged.

Hands off to a human with the transcript, the caller intent and the reason for the handoff attached.

English and Arabic on the same number, with the right script and the right accent handling.

Barge-in, corrections and mid-sentence changes of mind — the parts scripted IVR gets wrong.

Recording, transcript, tool calls and decisions retained to your retention policy, not ours.

Resolution rate, handoff reasons and repeat-caller patterns, reported per queue.

Integrations

No rip-and-replace. Our products join your existing numbers, queues and records, and write back to the system your teams already work in.

SIP / telephony

CRM

Ticketing

Scheduling

Warehouse

Webhooks

We'll tell you honestly whether AI is the right answer — and what it would take to run it in production, under audit.