VisionTact collaborated with a global customer service provider to develop a voice-activated virtual assistant with multilingual support, designed to handle customer queries, automate routine tasks, and improve response accuracy across diverse regions and languages.
This project combined AI-powered Natural Language Processing (NLP), speech recognition, and machine learning to create a seamless, real-time communication tool that significantly enhanced both customer satisfaction and operational efficiency.
Our solution was a Voice-Activated Virtual Assistant powered by AI and multilingual NLP. It was designed to:
Understand and respond to customer queries in multiple languages
Handle real-time voice-to-text transcription with high accuracy
Provide context-aware, personalized support using AI-driven intent detection
Integrate seamlessly into the client’s existing call center platforms, CRMs, and knowledge bases
By deploying this solution, the client achieved a 50% reduction in manual call handling, faster query resolution, and measurable improvements in customer satisfaction scores.
We are a cutting-edge AI agency fueled by innovation and purpose technology with human insight, we deliver intelligent solutions that drive transformation.
Our solution is built to work in harmony with your current infrastructure. Whether you’re using legacy software or modern cloud-based platforms, the system integrates effortlessly to enhance performance without disrupting your operations.
Designed with flexibility in mind, our system adapts effortlessly as your business evolves. Whether you’re expanding operations, increasing data loads, or integrating new tools, our scalable architecture ensures consistent performance and reliability—empowering long-term success without the need for frequent overhauls.
Transparent AI model training, showing accuracy improvements at every stage
Designed a roadmap for AI adoption aligned with business goals and compliance needs
Delivering a step-by-step integration plan to minimize operational disruption
Designed with flexibility in mind, our system adapts effortlessly as your business evolves. Whether you’re expanding operations, increasing data loads,
The client faced several critical challenges:
VisionTact designed and deployed a scalable, secure, and AI-enabled voice assistant that delivered
Our assistant is powered by multilingual NLP, real-time voice AI, and enterprise-grade integrations, making it scalable, accurate, and globally adaptable.
Industries like customer support, telecom, healthcare, retail, banking, and travel see the highest impact from multilingual voice AI solutions.
We begin with a discovery workshop to analyze your workflows, define language requirements, and build a tailored AI roadmap.
Typical implementations range from 4 to 6 months, depending on languages, integration complexity, and data availability.
Costs depend on project scope, number of supported languages, and system integrations. VisionTact provides a transparent, detailed cost estimate after the discovery phase.
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