We Care About Your Privacy

At Vision Tact FZCO (“Vision Tact,” “we,” “our,” or “us”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website visiontact.com, engage with our services, or interact with us through any digital platform.

We comply with applicable UAE data-protection laws, EU GDPR, and other global privacy regulations. We are transparent about how your information is handled and give you full control over your data.

Information We Collect

We may collect personal and non-personal information in the following ways:

a. Information You Provide

When you interact with Vision Tact—by contacting us, requesting a demo, subscribing to updates, or using our services—we may collect:

  • Name, email address, phone number, company name, and job title
  • Project details, service inquiries, or communication preferences
  • Payment or billing information when applicable
  • Feedback, survey responses, or testimonials

b. Automatically Collected Information

When you browse our website or use our digital platforms, our servers automatically record:

  • IP address, browser type, operating system, and access time
  • Device identifiers and referring website URLs
  • Pages visited, session duration, and interaction patterns
  • Cookies, beacons, and other tracking technologies (see Section 8 below)

c. Information from Third Parties

We may receive additional information from:

  • Technology partners, data providers, or analytics platforms
  • Publicly available sources such as LinkedIn or business registries
  • Affiliate networks or strategic collaborations (always in accordance with the law)

How We Use Your Information

We use your personal data to deliver and enhance our services responsibly, including:

  • Service delivery: To respond to inquiries, provide requested services, and manage client relationships.
  • Improvement & innovation: To refine our AI, Automation, and GIS offerings through analytics and user feedback.
  • Security & compliance: To ensure platform integrity, prevent fraud, and comply with applicable laws.
  • Communication: To send service updates, technical notices, or support messages.
  • Marketing (with consent): To share relevant insights, offers, and Vision Tact news you may find valuable.

We do not sell or rent your personal information.

Legal Basis for Processing

Depending on your relationship with Vision Tact and applicable law, we rely on one or more of the following legal bases:

  • Performance of a contract: When data is required to deliver a requested service.
  • Consent: When you voluntarily opt in for marketing or communication.
  • Legal obligation: When processing is necessary to comply with UAE or international law.
  • Legitimate interest: To improve services, maintain security, and support business operations in a way that respects your rights.

How Long We Retain Your Data

We retain personal data only for as long as necessary to fulfill the purpose it was collected for.
Retention periods vary depending on service type, legal obligations, and business needs.
Once data is no longer required, it is securely deleted or anonymized.

You can request deletion of your personal information at any time (see Section 10).

How We Share Information

We do not disclose your information to third parties except in these limited cases:

  • Service providers and partners: Trusted vendors who support operations such as hosting, analytics, or payment processing, bound by confidentiality agreements.
  • Legal obligations: When required by law, court order, or government request.
  • Business transfers: In the event of a merger, acquisition, or restructuring, subject to confidentiality protections.

Vision Tact does not permit third parties to use your data for their own marketing purposes.

Data Security

We implement advanced technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
This includes:

  • Encryption (SSL/TLS) on all data transmissions
  • Access control and secure authentication
  • Regular system monitoring and vulnerability testing
  • Data-minimization and privacy-by-design practices

While we strive for maximum protection, no online transmission is completely secure. Users share data at their own risk.

Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic and engagement
  • Personalize content and advertising

You can manage or disable cookies through your browser settings.
For detailed information, see our [Cookie Policy] (to be linked when available).

International Data Transfers

As a company operating globally, Vision Tact may process data on servers located in or outside your country of residence, including in the UAE, Saudi Arabia, the USA, or Canada.
We ensure all cross-border data transfers meet adequate protection standards consistent with GDPR and other international frameworks.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of inaccurate or outdated data
  • Withdraw consent at any time
  • Restrict or object to certain types of data processing
  • Request a copy of your data (data portability)

To exercise these rights, contact us at privacy@visiontact.com.

Children’s Privacy

Our website and services are not intended for children under 16.
We do not knowingly collect personal data from minors.
If we become aware that such data has been collected inadvertently, it will be promptly deleted.

Links to Other Websites

Our website may contain links to external websites or services operated by third parties.
Vision Tact is not responsible for the privacy practices or content of such sites.
We encourage users to review the privacy policies of any external platforms they visit.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations, technology, or legal obligations.
Revisions will be posted on this page with an updated effective date.
We encourage you to review this policy regularly.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact:

Vision Tact FZCO
Dubai Silicon Oasis, Dubai, UAE
📧 privacy@visiontact.com
🌐 visiontact.com